My role means having great conversations with franchise partners with the aim of helping them improving performance through coaching, support and sharing creative ideas across our network of Franchisee Partners.
I have worked in franchising for nearly 20 years with different brands and have always focused on achieving sustained growth through delivering excellent customer service. There are a wide range of business development techniques I’ve learnt over the years and combining them in a tailored way for our business is something I find really satisfying.